from 36 Reviews
FRANCES OBRIEN North Reading,
2 March 2021
Online Living Aids has never made an error in the product I order from them. For this reason, I will never change my supplier. Also, delivery is timely which I really appreciate.
Darrek Kay North Plains,
3 February 2021
S L O W
It took over a month to get a set of side rails for a hospital bed. I had to continuously call for updates. They never proactively contacted me and the site didn't say it was backordered or out of stock when I ordered it.
We truly apologize for the delay with your order. Sometimes, products ship directly from the manufacturer and we are not aware of this until the order is processed. We are constantly working to improve our service and we'll make sure to fulfill your next order with us in a timely manner.
22 September 2020
Great products, great prices, excellent service!
I have experienced consistent excellent service, with a wide array of needed items to choose from at great prices. Communication and shipping are excellent, and I will continue ordering from OnlineLivingAids.com and have already recommended the website to a colleague.
Craig Oldenburger Colorado Springs,
23 August 2020
I worked with George and he was fantastic, I need an item as my wife was coming home from the hospital. George checked to make sure it was in stock and got it to us on time. I had checked in with him prior to delivery and he was excellent. Very mannerly, helpful and just did a great job.
10 August 2020
Good customer service
product was defective , return and refund made.
Brooke North Irwin,
5 July 2020
I am very pleased with my experience! The products arrived in a good time frame and the price could not be beat!
Julie Pacific Junction ,
9 June 2020
Great customer service
I had previously left a one star rating because of the lateness of the product. However customer service was excellent, found the problem and I have my product.
William King Trenton,
2 June 2020
Order was processed and shipped very quickly with no issues.
Larry Blain Moody,
20 February 2020
Excellent product , excellent service.
PAUL Wolf Newport News,
28 January 2020
I didn't mean to have such an expedient order to place. Since I was neglectful not noticing to order, I needed a little help to have supplies in time to give medicine. Even though you wrote that the order may not, you came through with the order that arrived the day before you expected and in time for me. Absolutely perfect with correspondence and delivery. I appreciated your warning that delay was possible. But, the delivery was ready when needed.
27 January 2020
Great Customer Service!
Something did go wrong with my order, but they were very kind about setting it straight!
23 January 2020
I received my order within 1 day. It was very easy to put together. Thank you.
PAUL Newport News,
6 January 2020
Perfect shopping experince, delivery, price and value
Perfect shopping experince, delivery, price and value. Perfect, Just perfect. Easy selection process, quality items arrived on time earlier than expected. TImely communications. Well done goes to everyone in the chain!
25 December 2019
Arrived the next day!
Beth Moncks Corner,
2 December 2019
We were under a time constraint and the gloves arrived quickly.
Wee Neal Schenectady ,
5 November 2019
Help with my order from Carla
I had a problem with my order and Carla took care of it very promptly and quickly. She is very kind in our emails. And everybody should have a worker like that working for them.
kevin Minarik Sayreville,
15 June 2019
Chris Blizzard Siloam Springs,
13 June 2019
Very Helpful. Thank you!!
Lili Sitka North Oaks,
1 May 2019
Found what I needed!
The product came in a timely manner and was in perfect condition.
23 April 2019
I would have given a 5th star, but I did not receive shipping info as to when it would arrive until after my order came in the mail.